The Active Control Technology Inc. commitment to privacy
At Active Control Technology Inc. (ACT), we know that you are the reason we’re in business. To continue to earn your trust, we want to keep you up-to-date on your rights as our customer and on how ACT uses and safeguards your personal information.
The ACT Customer Privacy Policy spells out the commitments of ACT and your rights regarding your personal information.
Summary of Principles
Principle 1 - Accountability
ACT is responsible for personal information under their control and shall designate one or more persons who are accountable for compliance with the following principles.
Principle 2 - Identifying purposes for collection of personal information
ACT shall identify the purposes for which personal information is collected at or before the time the information is collected.
Principle 3 - Obtaining consent for collection, use or disclosure of personal information
The knowledge and consent of a customer is required for the collection, use or disclosure of personal information, except where inappropriate.
Principle 4 - Limiting collection of personal information
ACT shall limit the collection of personal information to that which is necessary for the purposes identified. ACT shall collect personal information by fair and lawful means.
Principle 5 - Limiting use, disclosure and retention of personal information
ACT shall not use or disclose personal information for purposes other than those for which it was collected except with the consent of the individual or as required by law. ACT shall retain personal information only as long as necessary for the fulfillment of those purposes.
Principle 6 - Accuracy of personal information
Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
Principle 7 - Security safeguards
ACT shall protect personal information by security safeguards appropriate to the sensitivity of the information.
Principle 8 - Openness concerning policies and Practices
ACT shall make readily available to customers specific information about its policies and practices relating to the management of personal information.
Principle 9 - Customer access to personal information
ACT shall inform a customer of the existence, use and disclosure of his or her personal information upon request and shall give the individual access to that information. A customer shall be able to challenge the accuracy and completeness of the information and to have it amended as appropriate.
Principle 10 - Challenging compliance
A customer shall be able to address a challenge concerning compliance with the above principles to the designated person or persons accountable for ACT’s compliance with the Code.
What is personal information?
Personal information is information about an identifiable individual. Please note that, pursuant to federal privacy legislation, publicly available information - including a directory listing of your name, address, telephone number and electronic address - may be collected, used and disclosed without your consent.
ACT collects personal information only for the following purposes:
to establish and maintain a responsible commercial relationship with you and provide you with ongoing service;
to understand your needs and develop and recommend suitable products and services;
to manage and develop our business and operations, and
to meet legal and regulatory requirements
Your personal information will not be used for any other purpose without your consent.
Questions or concerns about your privacy?
If you have questions or concerns about your privacy, feel free to contact us by e-mail at info@activecontrol.com, or call 905-670-5500
(Toll Free - US and Canada ) 1 888-887-0738 ) and we will be delighted to speak to you in person.
